Important:

Please note that how patients book appointments or access medical advice at West View Surgery has changed. Please see our news section or how to book appointment section for more information.

Emergency services

You should always call 999 or go to A&E (Accident & Emergency) in an emergency. You can find more helpful advice and information on what to do in an emergency below.

When to go to A&E

You should always go to A&E for serious injuries and life-threatening emergencies. These can include:

  • Loss of consciousness.
  • Fits that aren’t stopping.
  • Chest pain.
  • Breathing difficulties.
  • Severe bleeding.
  • Severe allergic reactions.
  • Severe burns or scalds.
Emergency prescriptions

You can get an emergency supply of a repeat prescription from 111 online.

When to call NHS 111

You can call 111 or get help from 111 online if you’re not sure what to do and if you think you need medical help right now. You can also call 111 if our surgery is closed (out-of-hours).

You will be directed to the best place to get help, depending on your medical issue.

111 can’t issue fit notes or book, change or cancel an appointment. You can do these online on our website.

Outside surgery opening hours

If you need to speak to a doctor or nurse outside of surgery opening hours, then NHS 111 can help. NHS 111 is available 24 hours a day, seven days a week. You can also find more health and care information on our website.

View our online services

Book an appointment

If you need to book an appointment to see a GP or nurse for a non-urgent medical issue, then you can book an appointment using our online system.

Book an appointment