Important:

Please note that how patients book appointments or access medical advice at West View Surgery has changed. Please see our news section or how to book appointment section for more information.

Friends and Family Test

The NHS Friends and Family Test (FFT) helps us to understand what services you are happy about and where improvements can be made. The test is a quick and simple way for you to give us your feedback after you’ve received a service from us.

How the FFT works

You may be asked after your treatment or service to complete an FFT. This is an opportunity for you to give feedback on your experience of our service if you want to. It also helps us to know exactly what is and isn’t working, so we can improve our services.

You’ll be asked a series of questions. The test is anonymous, and your answers won’t be traced back to you.

You can complete the FFT by clicking the link below.

More information about Friends and Family Test

You can find more information about the Family and Friends test on the NHS website.